Netformx Managed Services Designer™

Include Managed Services in your Solutions Managment

Netformx Managed Services Designer is a desktop application that streamlines and validates the process of converting managed services requirements into validated architectures and proposals that can then be provisioned and implemented successfully.

 

The Challenges

Enterprises choose to use managed services to satisfy a wide range of business and technological needs.  Using a third party to manage aspects of their network and communications enables them to take advantage of specific areas of expertise and protect their investment in technologies that are changing rapidly.

Each year, more enterprises outsource management of all or parts of their networks and communications solutions.
 

"Managed services allow business to concentrate on business decisions - not IT management. Increased revenue, reduced cost, and improved efficiency drive interest in managed services from firms using it today, and we believe that this will fuel market growth of managed services of all kinds over the next 24 to 30 months."
Henry Dewing, Forrester Research

Netformx DesignXpert® is the leading integrated solution for designing physical networks.  However, no solution was available to automate the requirements-to-order process for managed services... that is until now!

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Managed Services Designer Overview

Managed Services Designer works in conjunction with Netformx DesignXpert® to simplify the process of quoting your enterprise customer's value added managed services. It supports all aspects of defining a complete managed services solution from both the technical and business perspective. Managed Services Designer quickly steps you through a series of questions based on your customer's network, and allows you to efficiently capture all necessary information such as detailed site configurations and device profiles, defining management responsibilities for each device or each location.  Managed Services Designer then quickly generates an accurate quote based on your company's price lists and pricing rules.

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Key Features:

Standardizes the delivery of services to match your company's service offering definitions

• Ensure that pricing information is accurate and consistent by making proposals more complete
• Prompt users to enter all required information
• Enforce corporate rules and best practices
• Detailed definitions of managed equipment, parts list, as well as descriptions of applications and interfaces, IP and VLAN topologies

Automates and streamlines design processes for Managed Services

• Integrate WAN and CPE issues
• Unify the view of needs in both wide area and edge configuration
• Comprehensive error checking
• Leverage intuitive graphical design with both graphical and tabular views
• Significantly reduce re-keying of information
• Minimize or eliminate time and resources required for error-checking

Generates detailed, professional-looking customer-facing documents including

• Outputs in XML, CSV or XLS
• Detailed graphical representations of the proposed solutions
• All information your customer needs to make a purchase decision 
• All details and context needed by your provisioning and implementation teams
• A common blueprint to be used for future designs and changes  
• An easy means to enter and compare information for many sites
• And a simplified process to upload information generated by Managed Services Designer to your sales force automation, provisioning and customer support systems 

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Key Benefits:

Reduced Cost of Sale

• Shorten the sales cycle
• Identify additional revenue opportunities
• Reduce return-to-sale rate and associated costly design rework
• Enable smooth transition from pre-sales to post-sales teams

Increase Productivity

• Replace manual processes and isolated tools with a single, fully integrated solution
• Provide easy access to your solution portfolio and pricing ' as part of a private, centralized KnowledgeBase^TM 
• Design anytime ' anywhere ' even when you don't have a network connection
• Implement and enforce best practices across your organization 

Increase Design Accuracy

• Eliminate error prone data entry into multiple tools
• Draw from the most up-do-date KnowledgeBase of products, services and pricing
• Validate designs in real time
• Leverage expertise from guided selling Advisors

Become a Trusted Advisor

• Collaborate with your customer using real time "what if" modeling
• Demonstrate the pros and cons of design options
• Sell Value ... not just products

Click Here to see how leading design professionals around the world are using Netformx Solutions to increase sales, improve productivity, promote collaboration and minimize errors throughout the entire requirements-to-order process.

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