Netformx Service Offerings

Professional Services
Netformx Solutions deliver substantial benefits when used alone. Many organizations, however, take advantage of our professional services to tailor and integrate Netformx Solutions to meet their unique business. Our experienced business analysts, engineers and programmers will work closely with your teams to design and implement solutions that will further strengthen your position in today's highly competitive market.

Integration Services
Integrating the Netformx Solutions with other pre- and post-sales systems creates greater efficiencies and collaboration as well as facilitating smoother hand-off of sales opportunities to the provisioning and implementation teams. Netformx provides two major integration services: linking to external systems for pricing and availability information, and linking to your internal systems such as sales management, order management and inventory management.

Custom Content Service
In addition to having access to the public KnowledgeBase, Netformx can create custom content that includes your unique portfolio of products and rules.  This content is private and may only be accessed by organizations designated by you.  When they use one of the Netformx Solutions, such as Netformx DesignXpert® or MPLS Designer™, these designated users will have the ability to draw from a central KnowledgeBase that contains both the public content and the secured, private content to deliver comprehensive, competitive solutions to your customers. Updates to this private content are delivered each week — in conjunction with the public Netformx Update Service.

Education Services
Training is available for individuals or larger groups of individuals within your organization.  Learn through the video on demand offereings or have a curriculum custom-design based on your needs . Training can either be delivered remotely via WebEx or in person at the location(s) of your choice. The cost is based on the curriculum and number of locations. Please contact us for further information.

For more information contact: services@netformx.com

 

USER RESOURCES
Software Support

Software Assistance
Online Case Submission
Search the FactBase
Upload CatalogXpert
    Content

Customer Service

Licensing/Serial  
   Numbers

Netformx User
   
Registration

Customer Project Portal
Fact Base
Hot Topics
Customer Service
     Overview