Unified Communications
Opportunity
Unified Communications (UC) is a segment of the communications industry that is experiencing rapid growth as enterprises look to better serve increasingly mobile workforces and improve collaboration. Many enterprises understand they need to extend the same level of services and capabilities to employees regardless of their location or the devices they use. UC also enables significant productivity boosts with compelling costs savings over requiring employees to conduct business in the same physical location. With the vast number of available products and solutions, enterprises face difficult choices and often require phased-in approaches to control costs and migrate progressively.
Solution
Netformx has been instrumental for many years as the preferred solution for our customers to design UC solutions for their enterprise clients. Netformx Discovery enables our customers to quickly baseline their enterprise client’s environment and assess what needs to happen for them to take advantage of new UC products and services. Ensuring the customer’s environment has the necessary interfaces and capabilities to deliver such services as video conferencing requires a complex set of configuration rules to validate an architecture before the customer can purchase it. The Netformx KnowledgeBase™ includes the entire UC product portfolios for category leaders from application servers, switches and routers to end points including headsets and softphones.
DesignXpert allows rapid creation of new designs and can easily enable users to create templates to simplify designs with multiple sites. Our multi-vendor KnowledgeBase makes it easy for our customer to offer best-of-breed solutions and with various deployment options. We also simplify the process of creating what-if scenarios complete with phased rollouts ensuring that the early phases server as building blocks for the next ones to minimize the need to replace equipment.
Benefits
We have already proven through case studies and customer surveys that Netformx enables our UC customers to:
- Design valid solutions and what-if scenarios much faster with virtually no errors
- Improve the productivity and collaboration of customer-facing teams
- Reuse designs and templates for best practices sharing company-wide
- Achieve higher consistency and quality of proposals to customers
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