Netformx CEO, Ittai Bareket, recently shared in Intercomms magazine his thoughts on how “IT solution providers were finding success selling subscriptions with a full customer lifecycle approach”. He mentioned the customer engagement journey and I wanted to take a few moments to throw in my 2 cents. I find that with the increase in competition, […]
Solution providers are challenged by the many teams involved in designing, selling, and pricing an IT solution, such as sales, sales support, procurement, and contract renewals. The sales workflow needs to be agile and collaborative, with a responsive customer-first focus that gets accurate quotes to customers in a timely manner. CPQ-for-IT helps IT solution providers manage their sales processes.
March 19th by Pete Eggimann. Netformx VP of Customer Success
All Solution Providers are pursing digital transformation initiatives with different motivations. But what does that mean for your core workflow and what can be done to optimize your existing process? How is Netformx Transforming? You may have noticed I have a new title – VP Customer Success. It reflects a formalization of how we engage […]
September 27th by Marshall Eisenberg, Netformx Sr. Customer Success Manager
Anyone who knows me will tell you I’m extremely focused on making sure you get something useful from our products. I can’t abide wasting time trying to sell you something you don’t need or positioning something that doesn’t deliver any value add. If one of our products doesn’t live up to its hype, I’ll […]
November 28th by Marshall Eisenberg, Netformx Product Marketing and Strategy Manager
Late last summer one of our customers, Mike Hurley of Annese, reached out to me with an issue his company faced. Annese, a Cisco Partner who takes great advantage of the visual design capabilities of Netformx DesignXpert, faced a challenge. As you know, the more you flex software from a graphics standpoint, the more processing […]