SAN JOSE, CA—August 2, 2017—Netformx®, the leader in sales enablement and profit acceleration platforms for IT solution providers, was recognized by Global Telecoms Business for a joint project with a global Solution Provider (SP) in the top 10 of the CRN SP500 for a custom Professional Services Advisor (PSA). The PSA was awarded in the GTB Telecoms Innovation Awards Software & Applications Innovation category. The awards recognize the industry’s most innovative and successful project partnerships between the solution providers and vendors over the last 12 months.
As the Tier 1 SP’s enterprise customers transform their businesses and migrate to cloud and service-based infrastructures, accurate quoting of higher margin professional services has become mission critical. With the PSA, a custom module built on top of Netformx DesignXpert®, they can, for the first time, automate the quoting of their entire offering as an integrated proposal or Statement of Work. As a result, customer relations have benefited. The “service attach” rate for professional services has increased and costs have gone down.
Netformx was asked to customize a guided Professional Services Advisor that would enable sales engineers to automatically generate professional services quotes earlier in the workflow, while the solution design is being created, not as an afterthought. A total budgetary proposal can now be presented to the customer and discussed with them early in the sales process. This automated solution has sped the proposal process, increased its accuracy, and optimized resource utilization.
Professional services are stored as a centrally managed catalog and the PSA automatically associates professional services tasks with equipment SKUs in Netformx DesignXpert. Now when the sales engineer or designer chooses a part to place in a design, the relevant services are automatically added to the proposal.
Netformx is the leader in sales enablement and profit acceleration platforms for solution providers. Netformx delivers a Digital Ecosystem as a Service (ESaaS), which enables IT solution providers to design, analyze, and sell winning and implementable multivendor solutions for Enterprise customers, while operating their businesses profitably. Netformx accelerates solution provider profits by providing powerful business intelligence, actionable insights, collaboration, and automation that connect people, information, and processes. The result is increased competitiveness and productivity across the sales lifecycle.
Netformx has over 2,000 service provider, systems integrator, and technology vendor customers in more than 120 countries including ALE, AT&T, Bell Canada, British Telecom, CDW, Cisco, Dimension Data, Insight, Juniper, Optus, Orange Business Services, Sprint, and Telstra. Our comprehensive KnowledgeBase™ contains client and vendor products, services, and program compliance data from vendors such as Cisco, ALE, Brocade, Check Point, EMC, Juniper, Avaya, APC, Belden, Jabra, and Riverbed. The wide-ranging, up-to-date data enable our customers to quickly create accurate designs and proposals and to maximize profitability.
More information can be found at www.Netformx.com.