Articles & Podcasts

Transforming Customer Success with Simplified IT Asset and Contract Management

Publisher Doug Green Interviews Marshall Eisenberg, Customer Success Expert at Netformx

Ittai Bareket

Chief Executive Officer

Under Ittai Bareket’s strategic leadership Netformx has become the leader in enterprise sales enablement and actionable business insights. Netformx accelerates solution provider profits with powerful business intelligence, actionable insights, collaboration, and automation that connect people, information, and processes throughout the enterprise sales lifecycle. Netformx has over 2,000 service provider, systems…
More about Ittai Bareket

Transforming Customer Success with Simplified IT Asset and Contract Management

Cisco Partners – Influencing Sales Behavior Series – Renewal

This 3rd podcast is about Renewals and enabling Cisco Partners and their end-customers that purchase Cisco SmartNet support contracts to manage their assets and contracts which is one of those things that can keep you up at night. IT solution providers are on a journey to transform their businesses and meet their enterprise customers’ desire for more self-service capabilities. IT solution providers that automate interactions with their end-customers see higher retention rates, improved customer experience, and greater loyalty. The ability for Cisco partners to instantly open portals for end-customers to view and manage their service contracts is a game changer that improves both partner and end-customer productivity.

Listen to the full Podcast Series