- Coming Soon: Discovery & AssetXpert for AI Based Network Resilience
- AssetXpert v2.4 – New Customer Portal Administrative Control
- AssetXpert v2.2 Improves Performance and more
- AssetXpert v2.1 Released for More Customized Views
- AssetXpert v2.0 for End-customer Portal updates, new Admin features, and more
- AssetXpert 1.13 – Focus on End-Customer Portals
- AssetXpert 1.12 – Improved SmartNet Contract Visibility
- AssetXpert 1.11 – SmartNet UI Display Enhancements
- AssetXpert 1.9 – Updated Grid for Better Column Control
- AssetXpert 1.8 – Segment by Accounts & Team Collaboration
- Netformx AssetXpert v1.6
Netformx AssetXpert v1.5
(Released August 4, 2019)
With the recent release of Netformx AssetXpert v1.5, this expanded self-service portal for Cisco Partners and their end-customers now not only easily organizes and manage SmartNet contracts it also supports software subscriptions and assets.
- Assets can now be viewed in a contract view aggregated by a contract-asset hierarchy.
- New Cisco Cloud & SaaS data source was added for software subscriptions management.
- Assets are preserved that disappear from CCWR in the database - expiring, terminated etc.
- Replacement parts are suggested for equipment approaching End of Life.
- New Product lifecycle alerts.
- Resolution of Duplicate counts (e.g. Overdue with Active and/or Signed instances).
For questions, contact sales@netformx.com to learn more about these new features.
Resources:
- Press Release: Netformx AssetXpert Empowers IT Solution Providers to Transform Customer Success
- Telecom Reseller Podcast: Transforming Customer Success with Simplified IT Asset and Contract Management
- Cisco Tribune Article: Netformx AssetXpert Transforms Customer Success with Simplified IT Asset and Contract Management
- Awards: 2019 – IT World Awards “Best Asset Management Software”