Online Case Submission 

  • Enter your contact information and detailed information about your problem, question or feature request below. 
  • You must now include your Assigned Serial Number in order to receive support from our Software Support Team.  This will allow us to better service your needs.
  • Please double check your email address and phone number for accuracy. We will send you an email confirmation shortly after you click the Submit button.
  • If you believe an attachment will help us identify and solve your issue (such as an example project or screenshot), please reply to the confirmation email you will receive from us, and attach the file to that reply (5MB max.).

 

 

Serial Number

   

– What steps did you take that cause the problem

– What were the specific results, including any error messages.

 

The following Information can be found under Help\About:

SW Version:

Library Version: