Welcome to Netformx Support
Netformx offers a variety of resources to help you with Netformx Products. Begin by searching our FactBase for answers to the most popular questions. If you don't find what you need in the FactBase, feel free to contact us. We are here to help.
Netformx Software - Current Versions
Current Version: 20- May-2013
Netformx DesignXpert: 15.1.2.5
Library: 15.2.139
Updater: 15.0.15
Netformx DesignXpert Version 15.1.x
Click here to read more on everything you should know about features, functionality and requirements for this version.
New Products Added to the Netformx KnowledgeBase:
Netformx KnowledgeBaseTM continues to grow on a weekly basis. So that you can better plan for what is coming to the library, we recommend visiting the Upcoming Library Updates page on a regular basis you will also find a list of previously added updates to view.
Search the FactBase: 
Noticed a new problem? Visit our Hot Topics Page for the latest information or view further below.
Netformx Assist Services
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One on one personalized support for your unique business needs - For customers who require one-on-one assistance with a Netformx consultant, Netformx offers a suite of Assist Services delivering personalized attention and support. More Info.
Upload your Netformx CatalogXpert Content
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Netformx CatalogXpert makes it easier than ever for you to add and maintain your unique products and services in Netformx DesignXpert. With Netformx CatalogXpert, customers can add their own unique part numbers, favorites and templates to the Netformx KnowledgeBase and make them available only to your users. More Info.
Authorized users may upload their customer content, favorites, templates and reports here.
Customer Service Hot Topics
Look below for the latest news and highlights from Netformx Support and our partners.
The Hot Topics Page can easily be accessed at bottom of every Web Page Under "Customer Service".
Older information can be found in the Hot Topics Archive.
Contact Support
FactBase: If you need assistance visit the expanded FactBase first for the answers. If you don't find the immediate answers you will be provided with details to contact customer support.
Report problems or suggest useful features online using one of the methods below:
- Submit a Case: Available anytime 7x24
- : Available M - Th 6am - 10pm Pacific, F 6am - 5pm Pacific
- Call Us: Available M - Th 6am - 10pm Pacific, F 6am - 5pm Pacific
- +1 (888) 314-6031 (US and Canada)
- +1 (408) 423-6650 (International)
Netformx DesignXpert Report Templates
The following reports are available for your convenience and represent best practices and frequently requested report features of our customers.
Once downloaded you can customize any of these reports by going to the Reports Menu and then selecting Customize Excel Reports. When customizing these reports, we recommend that you follow these steps:
Customer Project Portal
The Customer Project Portal provides Project Managers at Netformx' customers and partners access to manage Change Requests and Support Requests relating to active development projects. Only specially designated Project Managers can access the Customer Project Portal. Please contact your Netformx Account Manager or Project Manager to request access.
Training
Private Training
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Report Templates
Custom Reports
Free Video Training
Live Training Webinar Reg
Certification
Software Support
Software Assistance
Online Case Submission
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Content
Customer Service
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Numbers
Netformx User
Registration
Customer Project Portal
Fact Base
Hot Topics
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Overview