Didn’t Find What You Were Looking For?
Sometimes during DesignXpert isntallation, we get a message that KB2999226 is not installed. When we download KB2999226 and install it, we get the following message: And when we check in Control Panel ->Programs -> Programs and Features -> Installed Updates, it shows KB2999226 is already installed: This occurs becauses sometimes the registry entries for some windows updates do not get updated and that is probably why it is not showing the KB2999226 as not installed, during the Netformx DesignXpert installation. Please try uninstalling it and install it again, using the following steps: Go to Control Panel -> Windows Update. Go to Installed Updates /View Install Updates and check if KB2999226 is installed. If yes, uninstall it. Run the DesignXpert installation package again. When you get the error about KB2999226, click on the download link to the right of the notification to get the KB2999226 installation file. Continue to install it and click on Refresh button on the DesignXpert installation UI to continue with your installation
Pre Installation Requirements :
|1. Get your Admin to install “Go Daddy Root Certificate Authority – G2” into “Intermediate Certification Authorities” https://certs.godaddy.com/repository|
|2. Be sure you have an internet access access to the following:|
|a. https://dds.netformx.com (port 443)|
|b. http://cdn.netformx.com (port 80)|
|c. www.netformx.com (port 80)|
|3. NTFS permission (R\W) to the following path:|
|c. C:\Program Files (x86)\NetFormx|
|4. Registry FULL permissions to:|
If you already have a license, you can download the software from: http://download.netformx.com/dist/CD(DesignXpert).exe You may request an evaluation license for 30 days here: http://www.netformx.com/Try-it – Design Expert DesignExpert
Processing time is affected by several factors, including the number of devices in a transaction, the number of user transactions queued, the types of analysis requested, and overall system performance. During peak usage times, transactions may take longer to process. On average, we have seen a processing time of approximately nine seconds per device, but when usage is high, it can take anywhere from 24-48 hours to process. Future system enhancements are planned to improve processing time. If your transaction is stuck in “CISCO SERVER IS NOW PROCESSING” for an extended amount of time (3 days or more), you may be having an issue with your network connection and DesignXpert cannot query a completed transaction from the CSA Server. First we suggest that you confirm that no local firewall or virus protection software is blocking the connection. Second, we then suggest trying to access your transaction from a different network. If the items mentioned above do not help to correct your issue, please contact the support department.
The following information is needed at minimum for a successful discovery: IP ranges, Subnets, and/or a Seed router of the target network – SNMP Read-Only community string and credentials – TelnetSSH credentials – TelnetSSH enable password (Required to get enhanced PSIRT report) – SNMP Read-Write community string access credentials (Required to get Cisco configuration files) We also suggest referencing the very informative Step by Step guide available on our Netformx Netword Discovery page. http://www.netformx.com/discovery
Click on the large button and navigate to: Options Vendor Specific Cisco.
New User Name will be required A new serial number requires the registration of a new username. This must be followed by a library reset.
Retrieve DesignXpert password?
Change DesignXpert password?
No data displayed on the Network Assessment Reports after successful Netformx Network Discovery. This data is not available unless a successful upload and download to Cisco Discovery Services (CDS) has occurred. Instructions on how to submit Netformx Discovery project to CDS: Go to DESIGN TAB > ANALYSIS > CISCO SMARTADVISOR > SUBMIT NETWORK ASSESSMENT REQUEST to upload your discovery data to CDS. Before performing this action, please insure that the minimum requirements were met for a successful CDS analysis.
For more information please visit us on http://www.netformx.com/discovery
Instructions on how to change Windows OS DPI settings How to change DPI in Windows 7 and 8: NOTE! Be sure to save all documents prior to running through the following steps as you will need to log off in order for the changes to take effect.
User most likely updated their password for CCO but did not update in DesignXpert 1. Please go to DesignXpert Options (top left hand corner, middle icon next to the “N”) then the Vendor Specific tab and enter your credentials, select CCW. (NOTE: Make sure that your timeout is also set to at least 120s) 2. For CCW, go to https://sso.cisco.com/autho/forms/CDClogin.html , login with your CCO account, Go to Quick Links select Workspace Profile and Preferences and verify that everything in the Preferences area is filled out with all the data. 3. If you cannot see or access all of these, please contact the Cisco helpdesk at +1-408-526-8888. 4. Once you have verified your access, re-enter your CCO credentials in DesignXpert. 5. If you do have a pricelist selected and you continue to get this message, please verify that the pricelist you have selected for CCW is the same under General tab, Choose Pricelist, including the currency type.
Netformx is well aware of the growing popularity of Macs and the desire to run a native version of Netformx DesignXpert on Mac OS. After careful analysis, we have concluded that the amount of investment required to create a native Mac OS version of Netformx DesignXpert is prohibitively high. We have no plans to release a native Mac OS version of Netformx DesignXpert at this time. Here are your options to successfully use Netformx DesignXpert with a Mac: 1. Virtual Machine (VM) such as VMWare Fusion or Parallels Desktop for Mac
2. Apple’s Boot Camp
Future Direction Netformx is hard at work building the next generation infrastructure and applications for our customers. Our direction is to leverage Software as a Service (SaaS) and Cloud-based applications which will provide cross-platform support. Our intention is to deliver a next wave of applications that will work with Netformx DesignXpert and enhance its capabilities while leveraging the flexibility to using any OS and browser commonly used by enterprises. We will share more details as they become available. Contact Us – If you have any questions about support contact email@example.com .
1. Go to the ‘N’ button > ‘Project Properties’ > ‘Project Attributes’ 2. Click ‘Add Attribute’ 3. Enter Attribute Name and click OK 4. Enter the value for Attribute 5. Then Right click in the project and select Insert > Project Labels 6. Highlight the General Group > Desired attribute > and select the Right arrow to add. 7. You will then see the label added to the project.
NDR files are created when DesignXpert is used to run a discovery network. The NDR file contains all of the data that is collected from the network. These files can be imported into new projects.
Please allow ample time for the import to complete.
At times, an NPZ file may become corrupted. Try these steps before opening a ticket with the Support team.
This is method is not guaranteed as this folder we are looking into, is a temp folder which adherses to Windows temp files rules but in many cases you can recover the npr project file. If this does not help, please contact the Support department.
Visit our training page for useful videos to learn some of the basic and advance user functions of our solutions: https://www.netformx.com/news/news-category/training/
1. Go to “Programs and Features” in Windows Control Panel 2. Find “Microsoft Access Database Engine” and highlight it 3. Click on the “Repair” button on the top Menu 4. Run DesignXpert
The new Netformx Updater version 16 requires the following: 1. At least 12GB of HDD free space in C drive 2. At least 4GB of RAM Memory installed on the machine 3. RW and Modify permissions for “Netformx” folder under “C:ProgramData” or any other “Working Location” folder that can be set manually NOTE: if you don’t have 12GB free space in your C drive you can easily change the Updater “Working Location” folder to any other location on your HDD
Resolution: 1. Go to %programdata% from the start menu 2. Right click the “Netformx” folder and select “Properties” 3. Click on “Edit” under the “Security” tab 4. Click on “Add” and type your domain username and hit “Check Names” and “OK” 5. Select your user name under the “Group or user names” and V check the “Full Control” and click “OK” 6. Reboot your machine and run the Updater NOTE: Please make sure you are connected to the domain via VPN or directly before applying the steps above.
Cisco is preparing to end-of-life ConfigSets in September, 2015, and to prepare for that event, fundamentally changed the way B2B partners work with CCW with the 8th-MARCH CCW Update. The WebService provided to partners to upload configurations into CCW now supports only Estimates. With Cisco’s decision to discontinue ConfigSet uploads into CCW, Netformx had no choice but to eliminate that upload option, as well as the import ConfigSet functionality, from DesignXpert.
We are also hearing that Cisco could eliminate CCW’s ability to create ConfigSets earlier than September with a May update, so you should be prepared. Given Cisco’s stance, there’s no action we can take and for all intents and purposes, ConfigSet support has been completely eliminated from DesignXpert.
If you need to run a Discovery on one computer and move the information to another to work on the project, please follow these steps: NOTE: The NDR file is located in the same folder as the NPZ file
Multiple discoveries done in separate projects of the same network can be imported and combined into one project. The process is simple. NOTE: We highly recommend creating a brand new project for the consolidation of discovery files.
When logging into Salesforce.com via DesignXpert there are 2 options to login.
You can register your PIT & MAT account here:
To demonstrate the registration process, we will use a fictitious Partner, AM Computing (www.amcomputing.com) and user – Adam Marshall, with the CCO ID adammarshall, and email address -firstname.lastname@example.org.
The current user registration process when Adam first registers for the Partner Incentive Tool; he does so using his original email address (email@example.com) and CCO ID of adammarshall.
Once the registration is complete, Users will receive an Activation link by email. Follow the instructions there to complete the registration.
If you still cannot find the Activation Email, please send us an email on firstname.lastname@example.org
You can access PIT here:
At this time, we limit a single Partner Incentive Tool registered user from serving as both AM and PM. The AM and PM registrations must be unique. However, there is a manual workaround we can suggest if you want one user to have both AM and PM access.
To demonstrate the workaround, we will use a fictitious Partner, AM Computing (www.amcomputing.com) and user, Adam Marshall, with the following CCO ID adammarshall, and email address of email@example.com.
The current user registration process when Adam first registers for the Partner Incentive Tool; he does so via his original email address (firstname.lastname@example.org) and CCO ID of adammarshall. He will have AM access only.
If Adam wants to have both AM and PM access, he must define a second unique Cisco CCO user ID tied back to a second (and different) corporate email address.
AM PIT Registration
Email address – email@example.com
CCO username – adammarshall
CCO password – the password associated with CCO ID adammarshall
PM PIT Registration
New Email address – firstname.lastname@example.org
New CCO username – adamarshall2
New CCO password – the password associated with CCO ID adammarshall2
We are looking at allowing a single registered user to have both AM and PM access but that capability is not currently available in today’s Partner Incentive Tool.
Please use the following training videos for PIT:
Use the steps mentioned in the following video to fix the error you get when an Incorrect Price List is Selected:
Please watch the following video to Export to Visio and to install the Add-on for PIT & MAT:
Please reach out to your Netformx Account Manager for further assistance
Here are the instructions on how to pull the Usage Report when you log into the PIT using your PM credentials.
You can now find a very comprehensive and useful user activity report from within the PM Estimate dashboard. The new report enables you to track your user’s PIT usage and potential gains made available to your organization through Estimate analysis. You can pull this report out of the PIT as often as you like and use it to measure your PIT effectiveness.
To pull the report after you log into the PIT, follow these three easy steps:
The PIT generates an Excel usage report for the Estimates modified in the last 30-days (the date range you selected) of user activity that includes a Summary of net benefits plus an Estimate-by-Estimate analysis breakdown provided by the PIT/MAT usage.
Netformx assists the Partner with creating a CCOID specific to ChannelXpert that has administrative permission that allows access to Cisco applications like PPI, PAL, TPV, CCW, Leads & Prospects etc., to pull the necessary data.
Yes. The partner simply needs to sign an LOA with Netformx and Netformx will work on onboarding the distributor data.
To get access to ChannelXpert, please contact your Account Manager at netformx.
The Account Manager will initiate the process to onboard you to ChannelXpert and will send you the log in details.
You can login to ChannelXpert with the login details at: channelxpert.netformx.com