Cisco Login change may affect DesignXpert Users - How to resolve - 28 November 2023

Cisco recently changed their login process around CCO ID credentials. This may cause some challenges for DesignXpert users when they are trying to login.

If you experience an issue, here is how to resolve it:

  1. Close the DesignXpert instance
  2. Go to this location: C:\Program Files (x86)\Netformx\bin\db\files\common
  3. Replace the file: CCWURLS.XML  with this file instead: CCWURLS.XML
  4. Relaunch DesignXpert

If you continue to have issues please contact