- DesignXpert Installation Instructions
- KB2999226 is installed but DesignXpert installation UI indicates it is not
- Where can I download DesignXpert?
- How to change Cisco CCO credentials in DesignXpert?
- How to change your DesignXpert license?
- How do I retrieve or change my DesignXpert password?
- Netformx DesignXpert Support on Mac OS
- Cisco Smart Advisor Network Assessment Status definitions
- Managing drawing attributes for labels
- Why won’t my project open? I double click on it and nothing happens.
- How do I restore to the default windows layout?
- Where can I receive some training on using Netformx DesignXpert?
- Updater system requirements
- Updates downloaded correctly but can’t be installed
- How do I manage and access my custom reports in DesignXpert?
- Runtime Error when trying to launch DesignXpert
- Tips for logging into Salesforce.com via DesignXpert
- How do I save SKU’s and Projects as Favorites?
Error message when attempting to validate
If you receive an error message when attempting to validate of "Incompatible Cisco.com validation server response", please check for updates and try again. To check for updates, please right click on the Netformx Updater (located on the System Tray) and select "Update now".
- Open DesignXpert
- Go to the large N button on the top left corner
- Click “Options”
- Navigate to “Vendor Specific” (Cisco) tab
- Change the timeout to 200 seconds
- Click Apply
- Then attempt another validation