Error message when attempting to validate

If you receive an error message when attempting to validate of "Incompatible Cisco.com validation server response", please check for updates and try again. To check for updates, please right click on the Netformx Updater (located on the System Tray) and select "Update now".

  1. Open DesignXpert
  2. Go to the large N button on the top left corner
  3. Click “Options”
  4. Navigate to “Vendor Specific” (Cisco) tab
  5. Change the timeout to 200 seconds
  6. Click Apply
  7. Then attempt another validation