AssetXpert™ Renewals & Subscription Intelligence

One Customer. One View. Every Renewal Opportunity.

Protecting recurring revenue requires more than knowing when contracts expire.

Under Cisco 360, successful renewals depend on understanding the complete customer environment—including installed assets, software subscriptions, Enterprise Agreements, technology lifecycle, security posture, and expansion opportunities—before the renewal conversation begins.

AssetXpert™ Renewals & Subscription Intelligence transforms fragmented Cisco contract, subscription, discovery, and installed-base data into a single customer view that helps sales, services, customer success, renewals, and leadership teams execute Cisco 360 more effectively while maximizing recurring revenue.

Turn Renewal Data into Customer Intelligence

Cisco SmartNet®, software subscriptions, Enterprise Agreements, and installed assets are often spread across multiple contracts, locations, business entities, and naming conventions, making it difficult to understand a customer’s true renewal position.

AssetXpert continuously consolidates Cisco CCW-R data, Discovery results, installed-base intelligence, lifecycle information, and customer context into a single customer-centric platform.

By automatically normalizing inconsistent customer names, contract records, and locations, AssetXpert creates one consolidated view of every SmartNet contract, software subscription, Enterprise Agreement, and renewal opportunity across the customer environment.

Instead of searching multiple Cisco contracts or disconnected spreadsheets, renewal teams can instantly understand the customer’s complete lifecycle position from one place.

Build a Trusted Customer Baseline

Every renewal decision depends on accurate customer information.

AssetXpert creates a trusted operational baseline by combining Cisco contract data with automated Discovery, ensuring your team understands what the customer actually owns—not just what appears in Cisco records.

Partners can:

• Consolidate SmartNet contracts, software subscriptions, Enterprise Agreements, and installed assets into a single customer view
• Normalize inconsistent customer names and contract records across Cisco data sources
• Identify uncovered assets and contract reattachment opportunities
• Detect moved equipment and inaccurate asset locations
• Eliminate duplicate customer records
• Maintain an accurate foundation for lifecycle planning

See Every Renewal in One View

Renewal teams shouldn’t have to search dozens of Cisco contracts to understand a customer’s environment.

AssetXpert provides a single, customer-centric dashboard showing:

• SmartNet contracts
• Software subscriptions
• Enterprise Agreements
• Coverage levels
• Active and expired contracts
• Renewal dates
• Contract start and end dates
• Last Day of Support (LDoS)
• End-of-Life (EoL) and End-of-Support (EoS) milestones

Interactive dashboards, powerful search, filtering, and drill-down capabilities allow users to move from an executive summary to individual asset details in seconds.

Visualize Customer Assets and Renewals

Understanding renewals becomes much easier when you can see the complete customer environment.

AssetXpert provides interactive geographic mapping of customer assets, contract coverage, and renewal status, allowing teams to quickly visualize where equipment is deployed, identify uncovered locations, and prioritize customer engagement.

Instead of reviewing lists of contracts, partners gain a visual understanding of their customers’ installed base and renewal opportunities.

Protect Recurring Revenue

AssetXpert transforms renewals from reactive contract management into proactive lifecycle execution.

Your team can:

• View every customer renewal in a single consolidated dashboard
• Prioritize renewals by customer, revenue, geography, or timeframe
• Ensure continuous SmartNet coverage
• Identify contract consolidation and co-termination opportunities
• Detect Single End Customer Enforcement (SECE) conditions
• Monitor contract status using continuously updated Cisco CCW-R data
• Receive visibility into contract coverage, lifecycle milestones, and renewal risk
• Generate customer-specific dashboards and executive reports

Discover New Revenue Opportunities

Every renewal should create an opportunity to increase customer value.

By combining Cisco renewal information with Discovery, lifecycle intelligence, and installed-base analysis, AssetXpert helps partners identify:

• Technology refresh opportunities
• Competitor-installed equipment ready for replacement
• Security vulnerabilities and Cisco PSIRT advisories
• Software adoption opportunities
• Coverage gaps
• Expansion opportunities
• AI readiness initiatives
• Infrastructure modernization projects

Instead of simply renewing existing contracts, partners can help customers prepare for what’s next.

Automatically Turn Refresh Opportunities into Profitable Quotes

Identifying technology refresh opportunities is only the beginning.

When AssetXpert identifies Cisco devices approaching End-of-Life (EoL) or End-of-Support (EoS), it can automatically generate a replacement Bill of Materials (BOM) using Cisco migration recommendations. AssetXpert also adds the required supporting hardware, software, licensing, and service components needed to create a complete, validated solution.

With a single click, the BOM is transferred into AssetXpert Deal Analysis, where it is automatically evaluated using the latest Cisco Partner Incentive (CPI) intelligence. Partners can immediately optimize profitability, compare alternative Cisco solutions, model Deal Lifetime Value (DLV), and prepare an accurate customer proposal.

Instead of manually researching replacement products and rebuilding opportunities from scratch, partners can move directly from lifecycle insight to an optimized Cisco 360 opportunity.

Empower Customers Through Self-Service

AssetXpert includes secure customer portals that provide real-time visibility into:

• Cisco assets
• SmartNet contracts
• Software subscriptions
• Renewal schedules
• Coverage status
• Lifecycle milestones
• Technology refresh opportunities
• AI readiness insights

Partners can deliver branded customer portals that improve transparency, strengthen relationships, and increase customer engagement throughout the lifecycle.

Execute Cisco 360 Across the Customer Lifecycle

Renewals are one motion within a much broader Cisco 360 strategy.

AssetXpert connects every stage of lifecycle execution:

Discovery

Establish a trusted customer baseline through automated network discovery.

Deal Analysis

Optimize profitability before opportunities are booked using current Cisco incentive intelligence.

Renewals & Subscription Intelligence

Protect recurring revenue while identifying customer success and expansion opportunities.

Lifecycle Execution

Prioritize Land, Adopt, Expand, Renew, and Refresh initiatives across every customer.

Instead of disconnected tools and spreadsheets, every team works from the same customer intelligence.

Why AssetXpert?

Unlike traditional renewal management applications that simply track contract expiration dates, AssetXpert continuously enriches Cisco data with:

• Discovery intelligence
• Installed-base visibility
• Contract and subscription data
• Technology lifecycle milestones
• Security and PSIRT intelligence
• Cisco incentive intelligence
• Customer success insights

The result is a platform that helps partners:

• Increase renewal rates
• Reduce contract leakage
• Improve customer retention
• Grow recurring revenue
• Increase Deal Lifetime Value (DLV)
• Identify expansion and refresh opportunities
• Execute Cisco 360 more effectively

Turn Renewals into Customer Growth

The most successful Cisco partners no longer view renewals as administrative transactions.

They use every renewal to strengthen customer relationships, modernize infrastructure, improve security, expand technology adoption, and maximize customer lifetime value.

AssetXpert transforms Cisco data into prioritized customer actions that help every team protect recurring revenue, uncover new opportunities, and execute Cisco 360 with confidence.

Request a demo today or contact sales@netformx.com and discover how AssetXpert helps your team simplify renewals, maximize recurring revenue, and turn Cisco data into customer action.