Turn Customer Intelligence into Action

Customer data only creates value when it leads to action.

Cisco partners have access to more customer information than ever before. Discovery results, installed-base data, software subscriptions, lifecycle milestones, security vulnerabilities, renewal dates, and Cisco 360 program information all provide valuable insight—but insight alone doesn’t generate revenue.

The real challenge is determining which customers require attention, what action should be taken, and which opportunities will have the greatest business impact.

AssetXpert 360 for Lifecycle Execution transforms customer and Cisco intelligence into prioritized actions that help sales, services, customer success, renewals, and leadership teams execute Cisco 360 more effectively.
Instead of producing static reports, AssetXpert continuously identifies the next best opportunities across your customer base, helping every team focus on the customers and activities that will deliver the greatest value.

Execute the Cisco 360 Lifecycle with Confidence

Customer relationships don’t end when a deal is booked. In many cases, the most valuable opportunities occur after the initial sale through customer adoption, expansion, renewals, and technology modernization.

AssetXpert continuously analyzes customer environments, Cisco lifecycle intelligence, installed-base data, and business activity to identify opportunities throughout the customer lifecycle. These opportunities are organized into actionable work queues and dashboards that help teams prioritize their efforts and execute Cisco 360 consistently across every account.

Whether your goal is increasing software adoption, identifying technology refresh opportunities, expanding Enterprise Agreements, or improving renewal coverage, AssetXpert helps ensure the right customers receive attention at the right time.

Actionable Intelligence Across the Customer Lifecycle

Rather than expecting users to search through reports or manually analyze spreadsheets, AssetXpert proactively identifies opportunities across the four Cisco 360 lifecycle motions.

Adopt

Identify customers who may qualify for Cisco Adopt Use Cases, monitor enrollment windows, and prioritize accounts where increased software adoption or customer success initiatives can improve long-term customer value.

Expand

Discover opportunities to grow existing accounts through additional software, security, networking, collaboration, AI infrastructure, Enterprise Agreement expansion, and complementary Cisco technologies.

Renew

Monitor upcoming software, subscription, SmartNet, and services renewals to reduce renewal risk, improve customer retention, and identify opportunities to expand recurring revenue.

Refresh

Identify aging infrastructure, End-of-Life and End-of-Support products, security vulnerabilities, and modernization opportunities that help customers improve resilience while creating new revenue opportunities.

Action Reports That Drive Results

Every team requires different information to be successful.
AssetXpert delivers role-based dashboards, reports, and prioritized action lists that help each department focus on the activities most relevant to their responsibilities.

• Sales teams can prioritize expansion opportunities and customer engagement.
• IT Consultants and Engineers can identify network  refresh and assessment, consulting, and implementation opportunities.
• Managed Services teams can provide multivendor network assessments, vulnerability detection, predictive maintenance, and customer portal access.
• Customer Success teams can monitor adoption and customer health.
• Renewal teams gain visibility into contracts requiring immediate attention.
• Executives receive business performance dashboards that measure Cisco 360 execution, recurring revenue, customer engagement, and lifecycle performance across the organization.

Because every report is generated from the same trusted data, every team works from a consistent view of the business.

Built on a Single Source of Truth

Lifecycle Execution is most valuable because it builds upon the other AssetXpert modules.

Discovery establishes an accurate inventory of the customer’s environment.

Deal Analysis optimizes the profitability of new opportunities while providing Deal Lifetime Value insight.

Lifecycle Execution continuously monitors customer data and Cisco program intelligence to identify the next best actions.

Renewal Intelligence protects recurring revenue and uncovers future growth opportunities.

Together, these modules create a continuous operational workflow that supports every stage of the customer lifecycle rather than isolated point-in-time activities.

Improve Customer Outcomes While Growing Your Business

AssetXpert helps Cisco partners move beyond reactive account management by providing the visibility and intelligence needed to proactively engage customers throughout their lifecycle.

Organizations using AssetXpert can:

• Improve customer retention and satisfaction
• Increase recurring revenue
• Identify consulting and managed services opportunities
• Support Cisco 360 performance objectives
• Prioritize technology refresh initiatives
• Improve cross-functional collaboration
• Replace manual spreadsheets with automated intelligence
• Enable data-driven executive decision making

Instead of simply reporting on what has already happened, AssetXpert helps your organization understand what to do next.

Continue Exploring AssetXpert

• Discovery — Build an accurate Network Source of Truth through automated discovery and customer assessments.
• Deal Analysis — Optimize every opportunity while maximizing Deal Lifetime Value through automated BOM analysis and Cisco incentive intelligence.
• Renewal Intelligence — Protect recurring revenue by proactively managing software, services, Smart Net, and subscription renewals.

Contact Sales at sales@netformx.com or request a demo.