Netformx Case Submission Process

If you have an Existing Case:
  1. You should reply directly to the email we sent confirming that your case has been received, or
  2. You may send an email to Include your case number in the subject line.
Steps to submit your New Case:
  1. You may send an email to with “Case Submission – Product Name” in the subject line.
  2. Include your contact information and detailed information about your problem, question or feature request.
  3. If you believe an attachment will help us identify and solve your issue (such as an example project or screenshot), please attach the file (5MB maximum).

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