Software & Hardware Requirements for Netformx Solutions

The following describes the support policies for Netformx application software, related platform software and minimum hardware requirements for Netformx software. These policies allow us to provide consistent and predictable experience for our users and ensure the highest possible reliability for Netformx products.

SaaS Solutions

Our SaaS Software solutions have little to no system requirements.

  • ChannelXpert, SalesXpert, AssetXpert:
    • There are no browser or system requirements
    • There are no specific equipment requirements.
  • Partner Incentive Tool, Margin Analysis Tool, and VIP Calculator:
    • Internet Explorer version 11 contains outdated tooling, incompatible with the latest PIT 3.0 upgrade, and therefore Netformx advises any impacted Partners to immediately switch over to one of the other supported browsers when working in the PIT, MAT, and VIP Calculator:
    • Supported Browsers: Chrome, Firefox, Safari, or Microsoft Edge.
    • There are no specific equipment requirements.

Desktop Solutions

Users of DesignXpert and Netformx Discovery will need to adhere to the following requirements.

  • DesignXpert & Netformx Discovery:
    • Click here for details on the most current version of Netformx DesignXpert details for OS, hardware and software requirements and installation.

Netformx DesignXpert Support on Mac OS

Netformx is well aware of the growing popularity of Macs and the desire to run a native version of Netformx DesignXpert on Mac OS. After careful analysis, we have concluded that the amount of investment required to create a native Mac OS version of Netformx DesignXpert is prohibitively high. We have no plans to release a native Mac OS version of Netformx DesignXpert at this time. Here are your options to successfully use Netformx DesignXpert with a Mac:

  1. Virtual Machine (VM) such as VMWare Fusion or Parallels Desktop for Mac
    • Many customers successfully run Netformx DesignXpert using VMs.
    • Please use a higher performance Mac to ensure you have plenty of resources to run all your applications along with Netformx DesignXpert.
    • We offer software support for Netformx DesignXpert users deployed on VMWare and Parallels and can provide you with best practices for deployment.
  2. Apple’s Boot Camp
    • Netformx DesignXpert runs very well using Windows 7 installed on Apple’s Boot Camp
    • A Boot Camp partition can also be mounted using a VM, providing the flexibility to run Netformx DesignXpert via a VM with other Mac Applications or with the full power of a Mac using Boot Camp.
  3. Virtual Desktop Infrastructure (VDI) such as Citrix XenDesktopVMWare View, or Cisco VXI
    • Many of our customers are turning to VDI to deliver a more flexible platform for their employees including support for Bring Your Own Device (BYOD), mobility, and enterprise software management.
    • Netformx can assist you with best practices to deploy DesignXpert using VDI and will support users for any issues related to Netformx software.
    • In order to deploy on VDI, please contact your account manager to discuss licensing requirements

Future Direction

Netformx is hard at work building the next generation infrastructure and applications for our customers leveraging Software as a Service (SaaS) and Cloud-based applications providing cross-platform support. Our intention is to continue to deliver additional SaaS applications that will work with Netformx DesignXpert and enhance its capabilities while leveraging the flexibility to use any OS and browser commonly used by enterprises. We will share more details as they become available.

Contact Us –

If you have any questions about Support contact support@netformx.com.

Let’s talk about how Netformx solutions can help you Perform & Transform your business.

 

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