04
Sep
2019

Articles & Podcasts

Excellent Customer Service and Automation: A Winning Recipe for IT Solution Providers
InterComms talks to Ittai Bareket, CEO of Netformx
Ittai Bareket

Chief Executive Officer

Under Ittai Bareket’s strategic leadership Netformx has become the leader in enterprise sales enablement and actionable business insights. Netformx accelerates solution provider profits with powerful business intelligence, actionable insights, collaboration, and automation that connect people, information, and processes throughout the enterprise sales lifecycle. Netformx has over 2,000 service provider, systems…
More about Ittai Bareket

To increase revenues, it goes without saying that IT solution providers, such as VARs and solution providers, must provide excellent customer experience. In today’s competitive and commodity-based market, outstanding customer experience is what separates the leaders from the laggards.

By automating the sales lifecycle, from pre-sales to renewals, IT solution providers can excel in their daily operations and transform their businesses to address the future all while providing an excellent customer experience.

Rationalizing the parallel needs of providing individual customer excellence to increase revenues with the necessity to streamline operations to increase profitability is a significant challenge for IT solution providers.

Read the article

 

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