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To increase revenues, it goes without saying that IT solution providers, such as VARs and solution providers, must provide excellent customer experience. In today’s competitive and commodity-based market, outstanding customer experience is what separates the leaders from the laggards.
By automating the sales lifecycle, from pre-sales to renewals, IT solution providers can excel in their daily operations and transform their businesses to address the future all while providing an excellent customer experience.
Rationalizing the parallel needs of providing individual customer excellence to increase revenues with the necessity to streamline operations to increase profitability is a significant challenge for IT solution providers.