Management of customer IT assets and contracts can be challenging and time-consuming. IT assets are spread across multiple sites, networks and geographies, and their maintenance varies by location, asset type, service type, coverage level, and more. You can minimize churn in renewals by proactively tracking and managing customer assets, subscriptions, and contracts, including hardware, software and services.
Netformx tools to help you increase renewals:
- AssetXpert: Enable customer self-service views of current assets and contracts while fulfilling customer requests
- AssetXpert: Proactively manage renewals with customer-specific views
- ChannelXpert: Review all contracts and services rebates to increase renewal and service attach rates
- ChannelXpert: Leverage R2A (refresh to accelerate) for replacement and migration opportunities
- DesignXpert and SalesXpert: Quickly create customer quotes and offer self-service ordering
Let’s talk about how Netformx solutions can help you increase renewals