30
Oct
2023

Blogs

AssetXpert for continuous network assessment—including security
Mike Johnson

Head of Customer Success

What does a head of Customer Success do at Netformx? That can range from working with a customer to find an easy way to provide business metrics to their clients or helping one of our strategic representatives show a Netformx ROI to a CEO. Internally, I provide our product development team usage feedback from top users, plus I’m updating our plan to maintain “world-class” adoption and satisfaction. I get deeply involved in a wide range of activities and thrive on multitasking!

Netformx has a unique set of solutions that enables organizations to grow and profit. I’m honored to be involved as we extend our value to new markets. That presents me with varied opportunities to exercise my skills in structured and creative problem-solving.

My passion for helping customers is driven by 30 years of experience in the technology industry. I love liaising between our customers and Netformx experts to leverage our technology to bring increasing value to our customers.

Prior to joining Netformx I held sales leadership positions at top companies including IBM/Tivoli, HP/Mercury Interactive, Riverbed, and Gigamon.

I received a BBA in Marketing and an MBA in Finance from the University of Texas.

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AssetXpert for continuous network assessment—including security!

Hello Cisco Partners,

I am excited to share that we made a significant upgrade to AssetXpert by integrating Netformx Discovery and Netformx AssetXpert™ into a single SaaS solution that automatically scans, maps and analyzes networks to detect vulnerabilities for IT Consultants and MSPs.

Networks are changing all the time. Feature and security updates, new assets or those going obsolete, and frequent network configuration and segmentation changes all make network and security management a moving target.

Unfortunately, cyber threat actors are targeting end-of-life network hardware and software. So it’s critical to keep SMB systems up to date, have a clear understanding of the network environment, and quickly know where to mitigate threats. To secure and manage the network you need an ongoing accurate view of it, which can be challenging without continuous remote access.

Who benefits from the new AssetXpert for multivendor network assessments?

  • IT Consultants can upgrade to a more robust Discovery solution in the cloud to automatically discover your customer’s actual network to create a baseline, identify technology refresh opportunities, conduct health checks, compliance reporting etc. with enriched data.
  • MSPs will provide better customer service using this innovative cloud combination of sophisticated discovery, network maintenance, and a focus on security to keep networks secure and high performing.
  • Current AssetXpert users that focus on managing renewals and asset inventory can add AssetXpert’s ongoing network discovery to understand where assets may be nearing End-of-Life, or to identify upsell or expansion opportunities.

Achieving your business outcomes with Netformx AssetXpert

IT and security teams can access AssetXpert in the cloud to simplify and streamline network and security assessment, analysis, and management.

With the new AssetXpert, you can achieve these business outcomes:

  • Reduced firefighting through proactive knowledge of the network assets
    • Ensure network resilience and prioritize equipment vulnerabilities by identifying needed security, asset expansions, replacements, and upgrades
    • Identify network segmentations and opportunities to build a Zero Trust Network
  • First-rate customer support through streamlined best practices
    • Rapidly conduct deep, multivendor network assessments to understand the customer’s network and identify areas for upgrade
    • Easily conduct scheduled, automated, and accurate assessments to support their growing business needs and detect vulnerabilities
  • Greater customer loyalty and stickiness as a trusted advisor
    • Keep customers up to date with ongoing network assessments and insights and enhanced network device security
    • Differentiate yourself with end-customer portal views and asset and renewal self-management

Learn more about AssetXpert for IT Consultants and MSPs.

Our current customers are introducing us to their MSP teams because AssetXpert benefits them, too. Introduce us to your MSP teams at your earliest convenience, they will love you for it!

Reach out to me at mike.johnson@netformx.com or your account manager with any questions or opportunities. I’m happy to help!

AssetXpert for continuous network assessment—including security

What is a tool for multivendor network assessments?

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