- Case study shows how Citynet creates IT solution quotes quickly and accurately
- Assimilation into workflow results in predictability and efficiency
- Seamless integration with Cisco CCW saves time and increases accuracy
SAN JOSE, CA —November 19, 2020—Netformx®, a leader supporting the IT solutions lifecycle from pre-sales to renewal for IT solution and service providers, vendors, and distributors, released today a case study that highlights how Citynet uses Netformx DesignXpert® to automate solution design and proposal creation to eliminate error-prone manual processes and deliver timely proposals and quotes to their customers.
IT solution providers are challenged by the bewildering and continually changing array of products, services, and vendor promotions that need to be managed to ensure quotes are profitable and accurate. Using manual methods such as spreadsheet templates is not only inefficient and costly, but also leads to validation errors and rework. Resulting delays in proposal generation impact customer experience and competitiveness.
By using Netformx DesignXpert Citynet has achieved these business benefits:
- Consistent best practices and increased efficiency by incorporating design automation in Citynet’s workflow.
- Seamless DesignXpert integration with CCW for accelerating the deal registration process has saved time leading to DesignXpert paying for itself.
- Streamlined provisioning and billing processes by connecting DesignXpert to internal systems.
- Simplified collaboration and training with easy project sharing and quick ramp up for new hires.
The Netformx Application Suite provides innovative solutions that simplify IT sales complexity and increase seller profitability through automation, optimization, and analytics. They bring efficiency to the sales lifecycle, including pre-sales, post-sales, and subscription management. Netformx applications help Cisco partners and multi-vendor IT solution providers deliver solutions faster and more efficiently while improving profitability and customer success.
“If you’re a smaller practice like us, I don’t know how you manage without DesignXpert. It’s not often that you find an application that you incorporate into your workflow that you can’t live without. Netformx DesignXpert is it for Cisco solutions. It is our go-to tool to get valid quotes out the door quickly and in a predictable manner. DesignXpert saves me 6-10 hours a week that I would have spent troubleshooting errors for upload to CCW. We love it.”
— Craig Behr, Senior VP, Strategic Sales Engineering at Citynet
“Citynet is an excellent use case that demonstrates how Netformx DesignXpert shields the user from the complexity of combining products, services, and vendor incentives to quickly deliver professional and personalized multi-vendor proposals that increase profitability and customer satisfaction.”
— Ittai Bareket, CEO at Netformx
Netformx enables partners to design and deliver multi-vendor IT solutions quickly and effectively. It helps the Cisco channel increase revenues and create an improved buying experience for their customers. Developed in close collaboration with Cisco, the Netformx application suite streamlines the sales lifecycle for pre-sales, post-sales, and subscription and renewal management. It grows profit margins by optimizing use of Cisco incentives, promotions, discounts, and rebates. Automation and powerful analytics provide business intelligence and actionable insights that enable partners to eliminate manual work, improve efficiency, collaborate, and achieve better business outcomes and customer success.
Netformx has 2,000+ customers globally including AEC, ALE, AT&T, Bell Canada, BT, Cisco, Citynet, Insight, Logicalis, NTT, Optus, Sirius, SyCom Tech, Technologent, and Telstra. Our multi-vendor KnowledgeBase™ contains client and vendor products, services, and program compliance data from vendors such as Cisco, ALE, Check Point, Juniper, Riverbed, and TrippLite. www.Netformx.com, Twitter and LinkedIn.