CUSTOMERS AND PARTNERS

What We Do

Netformx helps Cisco Partners sell and renew Cisco subscriptions and services and to increase their profitability from Cisco programs. Our applications support Cisco Partners throughout the customer lifecycle.

Partners benefit from our automation and simplification tools that reduce churn and increase renewals, guide them through the customer success audit process and grow their rebates and rewards. Additionally, Cisco partners, vendors and distributors use Netformx to accurately create differentiated, winning multi-vendor designs and proposals.

Netformx delivers actionable and intelligent data to the right people at the right time. Automation and analysis incorporate our deep expertise of Cisco programs and the data partners need to move to the next level. The bottom line is improved business outcomes with increased profitability and a better customer experience.

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Key Benefits

  • Increased partner profitability
  • Insights for LCI reward capture pre- & post-sale
  • Simplified VIP rebate collection
  • Mapping for a complete customer view across POs
  • Proactive & efficient renewals management
  • Streamlined proposal design & configuration
  • An enhanced customer experience

Testimonials

Pat Henson
Pat Henson
VP of Operations at Veytec

Elevating LCI Rewards to 5% of Cisco Spend
“Using Netformx automation Veytec had 5% of our annual spend with Cisco returned in Lifecycle Incentive dollars. On top of that, we saved valuable resource time. The ROI on Netformx tools is real and significant.”

Ryan Webb
Ryan Webb
Director of Customer Success at SyCom Technology

Netformx Tools simplify Cisco LCI program details
“The Netformx tools have helped me make sense of the intricacies of Cisco and their LCI program. All the Netformx staff have been incredibly responsive. The first PIT tutorial not only showed me how to use the tool, but included deal booking benchmarks based on other customers and recommended what we should look at to stay competitive. Their knowledge and insights were fantastic.”

Carmen Shelton
Carmen Shelton
Director of Strategic Alliances at Technologent

VIP Insights Tab zero’s in on rebate status
“ChannelXpert v4.0 VIP Insights dashboard gives us visibility into timelines for critical Cisco VIP milestones, due dates, and events in a single place. This means we can quickly and accurately zero in on the rebate status and actions needed for the current and previous VIP periods, which is fantastic. We couldn’t run our Cisco business as effectively and efficiently without ChannelXpert.”

 

 

Pat Henson
Pat Henson
VP of Operations at Veytec

Quickly Passing Cisco’s CX Advanced Audit
“Excellent customer experience is a competitive differentiator. SuccessXpert helped us to not only quickly pass Cisco’s CX Advanced Specialization audit, but we also continue to use it daily to maximize our LCI rewards and ensure ongoing customer engagement.”

Deanna Davenport
Deanna Davenport
Director of Lifecycle Services at ConvergeOne

Consolidated and Actionable Insight to Manage LCI
“It is easy to track our success with the program thanks to at-a-glance analysis, charting, and reporting of our historical and new opportunities. Netformx LifecycleXpert enables us to take a bird’s eye view and to really manage our LCI program rather than getting lost in the details of data acquisition and analysis. That is a huge benefit to us.”

 

Brian Bermel
Brian Bermel
Partner Alliances Manager at Sirius Computer Solutions

Cutting the Guesswork for Potential VIP Payout
“As a leading national solutions integrator, it is essential for us to scale our sales business by streamlining operations. With Netformx VIP Calculator we are able to experiment with different options to cut the guesswork and see our potential VIP payout to maximize our rebates, optimize our profits, and remain competitive on every deal. Thanks to VIP Calculator’s automation and optimization we are able to make business decisions more rapidly and get quotes in our clients’ hands ASAP.”

 

Pat Henson
Pat Henson
VP of Operations at Veytec

Track LCI adoption, usage, and success plans
“Netformx LifecycleXpert streamlines the process of managing LCI so we can provide an exceptional customer experience. We can track adoption and usage and ensure that customer success plans are completed on time. We can quickly view orders that are qualified and are close to qualifying. No more manual white board and spreadsheet management! No going in and out of Cisco portals.”

Tom Cricchi
Tom Cricchi
CEO at SyCom Technologies

Focus on Business Decisions instead of Grinding through Spreadsheets
“Before we had the Netformx Partner Incentive Tool our sales team just applied standard DSA discounts to deals. Now, in under a minute, the PIT analysis shows all available promotion and incentive options, along with their cost discounts. Identifying qualifying Fast Track, OIP, and other discount opportunities is already paying off. So now our team can focus on business decisions and their customers instead of grinding through spreadsheets.”

Niraen Mathias
Niraen Mathias
Sales Operations Manager, Thomas Duryea Logicalis

Visbility to Data from 5 Cisco Systems in a Single View
“ChannelXpert has significantly simplified our entire Cisco operation. Instead of logging into 5 separate Cisco systems or manipulating homemade spreadsheets, we get the up-to-date, accurate results we need in minutes. It is so easy to determine where we stand that we now use ChannelXpert to generate precise VIP calculations on most deals instead of just the major ones.”

 

Ron Borromeo
Ron Borromeo
Global Managing Director, Sycomp

Manage Cisco Business & Maintain Profitability
“Netformx ChannelXpert is an indispensable tool for us to manage our Cisco business and maintain profitability. Cisco’s new Lifecycle Incentives adds opportunities and challenges. Rather than sorting through all the details of the new programs, ChannelXpert does it automatically providing quick insights into what we can do to maximize our rebates and profitability. Instead of research and analysis, we can focus our time managing our business and working with our customers.”

 

 

Rick Snyder
Rick Snyder
Senior Vice President, Americas Partner Sales at Cisco (6/18)

Getting Ahead of the Competition Leveraging Cisco Programs
“We are excited about the additions to the new Netformx Partner Incentive Tool to help partners increase their profitability. The Netformx Partner Incentive Tool is easy to use and allows partner sellers and leaders to stay on top of the Cisco programs and incentives, so they can grow their deal profitability and stay ahead of the competition.”

Sean Troy
Sean Troy
VP at AEC Group

Doing Things Differently to be Competitive
“The Netformx Application Suite gives us a single pane of glass to evaluate the solutions we are putting in front of our customers. We have visibility into different frontend and backend incentives, bundles, and promotions, and VIP calculations as well as VIP forecasts. We can quickly identify gaps and see ways to do things a little differently to be competitive in the market. Netformx tools give us a competitive edge.”

Steven Robb
Steven Robb
Senior VP of Solutions at LaSalle Solutions

Automation to Better Scale and Grow the Business
“Manufacturer incentive programs are changing rapidly—from quarter to quarter or every 6 months, or massive, fundamental changes. Without having good data and the intelligence in front of you, it’s very difficult to steer your business. It would be like driving in the dark. And as we grow our business, we can’t scale by just adding people; we need to incorporate tools that build automation into the business and increase the accuracy of our data.”

Renae Johnson
Renae Johnson
Responsible for National Cisco Alliance, Logicalis

Streamline Analyzing Cisco Programs
“Right from the start, Netformx Partner Incentive Tool (PIT) has shown itself to be extremely useful across the sales organization and beneficial to our bottom line. By automating the process of analyzing Cisco programs, PIT enables us to choose the most beneficial discounts, and then complete the quote with lightning speed.  This allows us to be more profitable and more competitive as a partner.” 

The Customer Lifecycle

Netformx helps you manage the customer lifecycle journey by leveraging the LAER customer engagement model :

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    Land

    Quickly create winning and profitable proposals that deliver business outcomes

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    Adopt

    Improve customer experience by installing and activating software and solutions

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    Expand

    Leverage sophisticated analytics for upgrades, expansions, refresh and migration

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    Renew

    Minimize churn by proactively managing assets, subscriptions and contracts

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Wrapping up VIP40 and Transitioning to VIP41

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Innovating for Cisco Partner Success in 2023!

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Mastering Lifecycle Incentives to Increase Reward Profitability

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Don’t lose out on Cisco VIP or LCI Dollars – Take action before January 28

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Cisco Partners use Netformx PIT as a Competitive Advantage to Model a Deal

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27
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Win over your customer discussing what success looks like before the deal closes

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Netformx Partners with Taleka on Customer Success

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