Blogs
Customer Success Manager
Hello Cisco Partners,
The last thing you need as you are frantically working to make sure no rebate dollars are left on the table is to take time to read a blog. But let’s get to the point, you need to make sure every “i” is dotted and “t” is crossed. Below are some quick reminders of what you need to do to be successful. And oh, by the way, leveraging Netformx ChannelXpert is like having an extra set of eyes to help you pinpoint where VIP is at risk.
FACT: Actions to take before VIP39 ends (July 30, 2022)
- Check that the Prerequisite Status requirements are maintained for Subtracks
- Certifications, Specializations (Note: CSAT has been incorporated into Subtrack certifications for VIP39 and must be completed by July 25, 2022)
- Check Subtracks Minimum Booking Targets/MCV Revenues
- For Subtracks not at minimum bookings/revenue:
- Review ‘Missing Booking to Secure Rebate or Meet Cumulative MCV’ with Sales Ops to promote/spiff/pull potential orders to book by the end of VIP
- For Subtracks with minimum bookings/revenue met:
- For Architecture VIP note ‘VIP Eligible Shipped’ against ‘Potential Rebate’ to identify the dollar amount of orders
- Export Status Check Excel report and identify orders to open a case to escalate shipping to Cisco
- For Annuity VIP verify that Expected Rebate meets program expectations
- For Architecture VIP note ‘VIP Eligible Shipped’ against ‘Potential Rebate’ to identify the dollar amount of orders
- For Subtracks not at minimum bookings/revenue:
FACT: Actions required following VIP39 close (starting July 31, 2022)
- For Cisco Direct bookings:
- Review Control Room ‘VIP REBATE REPORTS’ for the dollar amounts
- Review ship dates, opening a case in Cisco Customer Service Hub for Shipping Expedite where appropriate
- See the table below for VIP39 critical booking dates
- For Standard Disti bookings placed in VIP39:
- Open a ticket with the Distributor requesting expedite of shipping to customer required date or within 30 days of VIP39 Period Closing date, where appropriate.
- FACT: Orders booking in the current VIP39 period that ship after final ship date for VIP39 will not be eligible for Cisco rebate.
Hands on Services to ensure you get the rebates you deserve
FACT: We are here for you!
If you are subscribed to Netformx tools and need some extra help managing your VIP status, opening cases for recoverable or potential VIP, or shipping challenges please contact me at Mike.Johnson@netformx.com! I would be happy to work with you to review your status in ChannelXpert and determine the high priority actions to take.
