Press Releases

Netformx CSM Tool named a 2021 Communications Solutions Products of the Year Award Winner by TMC

SuccessXpert, designed for Cisco Partners to manage the Customer Experience, is Recognized for Exceptional Innovation

SAN JOSE, CA —December 7, 2021—Netformx®, a leader supporting the IT solutions lifecycle from pre-sales to renewal for IT solution and service providers, vendors, and distributors, announced today that TMC, a global, integrated media company, has awarded Netformx SuccessXpert a 2021 Communications Solutions Products of the Year Award. The award honors exceptional products and services that were recently brought to market.

Netformx SuccessXpert, a Customer Success Management (CSM) tool specifically designed for Cisco Partners, provides Time To First Value (TTFV) in weeks, not months since no professional services are needed. Partners can use SuccessXpert immediately to comply with Cisco Customer Experience (CX) Advanced Specialization tooling audits and then keep on using it to manage their customer success program daily. This ensures customer engagement on an ongoing basis to support timely subscription renewals and ensure the end-customer receives a better return on their investment and achieves their business outcomes.

Supporting Quotes

“Netformx is pleased to have Cisco Partners immediately finding value by quickly passing Cisco’s Advanced CX Specialization audit with our out-of-the-box CSM tool, SuccessXpert. Working with Cisco Partners to develop this application and leveraging our deep understanding of Cisco programs, along with our collection, modelling and insights engines, made this a win-win for the Partners and Netformx.”
— Ittai Bareket, CEO at Netformx

“Congratulations to Netformx for being honored with a Communications Solutions Product of the Year Award. SuccessXpert is truly an innovative product and is amongst the best communications products and services available on the market today. I look forward to continued excellence from Netformx in 2021 and beyond.”
— Rich Tehrani, CEO, TMC

Resources

About Netformx

Netformx cloud-based applications simplify how Cisco Partners and IT Solution Providers can increase profitability from Lifecycle Incentives, VIP rebates, CSPP/SPP, and more throughout the sales cycle. We merge our deep expertise of Cisco programs with complete, consolidated, and digestible data from Distributors and numerous Cisco platforms to deliver the right data to the right people at the right time. Business outcomes are further enhanced with timely insights to manage customer success and renewals.

Netformx users globally leverage our Suite of Applications to offer a better customer experience and help them to be future-ready. This is done through optimized and accurate proposals, ongoing in-depth analysis to efficiently manage the customer lifecycle, and at-a-glance insights into customer network assets, software subscriptions, and support contracts. Netformx customers include AEC, ALE, AT&T, Bell Canada, BT, Cisco, ConvergeOne, Insight, Logicalis, Optus, NTT, SyCom, Telstra and Veytec. www.Netformx.com, Twitter and LinkedIn.

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360- degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles, and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter.