Filters
- Netformx Collection Engine to Retire December 31, 2024
- Cisco API Change Requires DesignXpert Users to Run the Updater
- DesignXpert RF Replacement
- DesignXpert RF Replacement Released
- DesignXpert 18.x now supports 4K Monitors
- DesignXpert v18.7.0.43 – Consolidate Identical Configurations
- DesignXpert v18.7 – New CCW Upload Notification
- DesignXpert v18.6
- DesignXpert v18.5
- DesignXpert BOM Analyzer Functionality
- DesignXpert v18.3
- DesignXpert v18.1
- DesignXpert v18.0.1
- DesignXpert v18.0
DesignXpert Tips & Support
At the core of our business is our dedicated Netformx DesignXpert and Discovery users that continue to grow and expand how they use the tools. We thought we would share some of the recent tips our CSM’s have been providing to users.
- Installing DesignXpert when using Windows 11:
- If you have trouble installing DesignXpert in a Windows 11 environment this could be due to 2019C++ libraries that are already installed.
- Recommended steps are in the DesignXpert Installation Guide under “Applications”.
- The Guide was provided with your subscription email and serial number.
- Contact support@netformx.com if you have trouble locating the Installation Guide.
- Finding a Cisco Device or Component in DesignXpert:
- Visit the DesignXpert FAQ page for the steps.
- Getting help with DesignXpert - You have 2 options:
- You can submit a case in the application which will automatically attach the log files.
- Or review the FAQ steps on what to send via support@netformx.com.
Other resources we recommend for answers:
- Hot Product Notices: Up-to-date information on changes, interruptions, and work arounds
- Frequently Asked Questions: Organized by product
- Product Updates: Organized by product
We look forward to continuing to help you find value when using our tools to enrich your proposals and leveraging Netformx AssetXpert for network discovery to find new opportunities for upsell and cross sell.