CUSTOMERS AND PARTNERS

What We Do

Netformx helps Cisco Partners sell and renew Cisco subscriptions and services and to increase their profitability from Cisco programs. Our applications support Cisco Partners throughout the customer lifecycle.

Partners benefit from our automation and simplification tools that reduce churn and increase renewals, guide them through the customer success audit process and grow their rebates and rewards. Additionally, Cisco partners, vendors and distributors use Netformx to accurately create differentiated, winning multi-vendor designs and proposals.

Netformx delivers actionable and intelligent data to the right people at the right time. Automation and analysis incorporate our deep expertise of Cisco programs and the data partners need to move to the next level. The bottom line is improved business outcomes with increased profitability and a better customer experience.

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Key Benefits

  • Increased partner profitability
  • Insights for LCI reward capture pre- & post-sale
  • Simplified VIP rebate collection
  • Mapping for a complete customer view across POs
  • Proactive & efficient renewals management
  • Streamlined proposal design & configuration
  • An enhanced customer experience

Testimonials

Pat Henson
Pat Henson
VP of Operations at Veytec

Elevating LCI Rewards to 5% of Cisco Spend
“Using Netformx automation Veytec had 5% of our annual spend with Cisco returned in Lifecycle Incentive dollars. On top of that, we saved valuable resource time. The ROI on Netformx tools is real and significant.”

Ryan Webb
Ryan Webb
Director of Customer Success at SyCom Technology

Netformx Tools simplify Cisco LCI program details
“The Netformx tools have helped me make sense of the intricacies of Cisco and their LCI program. All the Netformx staff have been incredibly responsive. The first PIT tutorial not only showed me how to use the tool, but included deal booking benchmarks based on other customers and recommended what we should look at to stay competitive. Their knowledge and insights were fantastic.”

Carmen Shelton
Carmen Shelton
Director of Strategic Alliances at Technologent

VIP Insights Tab zero’s in on rebate status
“ChannelXpert v4.0 VIP Insights dashboard gives us visibility into timelines for critical Cisco VIP milestones, due dates, and events in a single place. This means we can quickly and accurately zero in on the rebate status and actions needed for the current and previous VIP periods, which is fantastic. We couldn’t run our Cisco business as effectively and efficiently without ChannelXpert.”

 

 

Pat Henson
Pat Henson
VP of Operations at Veytec

Quickly Passing Cisco’s CX Advanced Audit
“Excellent customer experience is a competitive differentiator. SuccessXpert helped us to not only quickly pass Cisco’s CX Advanced Specialization audit, but we also continue to use it daily to maximize our LCI rewards and ensure ongoing customer engagement.”

Deanna Davenport
Deanna Davenport
Director of Lifecycle Services at ConvergeOne

Consolidated and Actionable Insight to Manage LCI
“It is easy to track our success with the program thanks to at-a-glance analysis, charting, and reporting of our historical and new opportunities. Netformx LifecycleXpert enables us to take a bird’s eye view and to really manage our LCI program rather than getting lost in the details of data acquisition and analysis. That is a huge benefit to us.”

 

Brian Bermel
Brian Bermel
Partner Alliances Manager at Sirius Computer Solutions

Cutting the Guesswork for Potential VIP Payout
“As a leading national solutions integrator, it is essential for us to scale our sales business by streamlining operations. With Netformx VIP Calculator we are able to experiment with different options to cut the guesswork and see our potential VIP payout to maximize our rebates, optimize our profits, and remain competitive on every deal. Thanks to VIP Calculator’s automation and optimization we are able to make business decisions more rapidly and get quotes in our clients’ hands ASAP.”

 

Pat Henson
Pat Henson
VP of Operations at Veytec

Track LCI adoption, usage, and success plans
“Netformx LifecycleXpert streamlines the process of managing LCI so we can provide an exceptional customer experience. We can track adoption and usage and ensure that customer success plans are completed on time. We can quickly view orders that are qualified and are close to qualifying. No more manual white board and spreadsheet management! No going in and out of Cisco portals.”

Tom Cricchi
Tom Cricchi
CEO at SyCom Technologies

Focus on Business Decisions instead of Grinding through Spreadsheets
“Before we had the Netformx Partner Incentive Tool our sales team just applied standard DSA discounts to deals. Now, in under a minute, the PIT analysis shows all available promotion and incentive options, along with their cost discounts. Identifying qualifying Fast Track, OIP, and other discount opportunities is already paying off. So now our team can focus on business decisions and their customers instead of grinding through spreadsheets.”

Niraen Mathias
Niraen Mathias
Sales Operations Manager, Thomas Duryea Logicalis

Visbility to Data from 5 Cisco Systems in a Single View
“ChannelXpert has significantly simplified our entire Cisco operation. Instead of logging into 5 separate Cisco systems or manipulating homemade spreadsheets, we get the up-to-date, accurate results we need in minutes. It is so easy to determine where we stand that we now use ChannelXpert to generate precise VIP calculations on most deals instead of just the major ones.”

 

Ron Borromeo
Ron Borromeo
Global Managing Director, Sycomp

Manage Cisco Business & Maintain Profitability
“Netformx ChannelXpert is an indispensable tool for us to manage our Cisco business and maintain profitability. Cisco’s new Lifecycle Incentives adds opportunities and challenges. Rather than sorting through all the details of the new programs, ChannelXpert does it automatically providing quick insights into what we can do to maximize our rebates and profitability. Instead of research and analysis, we can focus our time managing our business and working with our customers.”

 

 

Rick Snyder
Rick Snyder
Senior Vice President, Americas Partner Sales at Cisco (6/18)

Getting Ahead of the Competition Leveraging Cisco Programs
“We are excited about the additions to the new Netformx Partner Incentive Tool to help partners increase their profitability. The Netformx Partner Incentive Tool is easy to use and allows partner sellers and leaders to stay on top of the Cisco programs and incentives, so they can grow their deal profitability and stay ahead of the competition.”

Sean Troy
Sean Troy
VP at AEC Group

Doing Things Differently to be Competitive
“The Netformx Application Suite gives us a single pane of glass to evaluate the solutions we are putting in front of our customers. We have visibility into different frontend and backend incentives, bundles, and promotions, and VIP calculations as well as VIP forecasts. We can quickly identify gaps and see ways to do things a little differently to be competitive in the market. Netformx tools give us a competitive edge.”

Steven Robb
Steven Robb
Senior VP of Solutions at LaSalle Solutions

Automation to Better Scale and Grow the Business
“Manufacturer incentive programs are changing rapidly—from quarter to quarter or every 6 months, or massive, fundamental changes. Without having good data and the intelligence in front of you, it’s very difficult to steer your business. It would be like driving in the dark. And as we grow our business, we can’t scale by just adding people; we need to incorporate tools that build automation into the business and increase the accuracy of our data.”

Renae Johnson
Renae Johnson
Responsible for National Cisco Alliance, Logicalis

Streamline Analyzing Cisco Programs
“Right from the start, Netformx Partner Incentive Tool (PIT) has shown itself to be extremely useful across the sales organization and beneficial to our bottom line. By automating the process of analyzing Cisco programs, PIT enables us to choose the most beneficial discounts, and then complete the quote with lightning speed.  This allows us to be more profitable and more competitive as a partner.” 

The Customer Lifecycle

Netformx helps you manage the customer lifecycle journey by leveraging the LAER customer engagement model :

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    Land

    Quickly create winning and profitable proposals that deliver business outcomes

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    Adopt

    Improve customer experience by installing and activating software and solutions

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    Expand

    Leverage sophisticated analytics for upgrades, expansions, refresh and migration

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    Renew

    Minimize churn by proactively managing assets, subscriptions and contracts

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Latest & Greatest

31
Jan
2024

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Looking forward to 2024 and Progressive Product Expansion

We are looking forward to some significant evolution in the value our tools provide to not only Cisco Partners and…
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26
Jan
2024

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Predictive network maintenance keeps MSP’s customer networks humming

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19
Dec
2023

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Happy Holidays from Netformx’s GM – Wrapping up 2023 with Important News

What a year it has been for Cisco Partners and the difference they make to Cisco’s bottom line. At Partner…
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14
Dec
2023

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Tis’ the Season to Increase Cisco VIP42 Rebates

Calling all Cisco Partners! During this holiday season with the New Year fast approaching, it’s time to keep an eye…
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21
Nov
2023

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Business Continuity through Unrest

While our team members in the region are working from a safe location, globally the team continues to evolve the…
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30
Oct
2023

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Coming Soon: AssetXpert for continuous network assessment—including security

I am excited to share that coming soon is a significant upgrade that we are calling AssetXpert 3.0. It will…
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23
Oct
2023

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What is your strategy to maximize rebates in VIP42?

Yes, Cisco wants you to move to Solution selling. In many cases, Cisco is offering higher rebates in the Solution…
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06
Sep
2023

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Show me the Money!

Are you hearing this from management? Winning the deal and doing so profitably is becoming more elusive all the time.…
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28
Aug
2023

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Cisco has made big changes in VIP42 that can impact your rebates. Are you prepared?

Cisco has implemented significant changes in VIP42 incentives to encourage you to sell products and solutions that they consider a…
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17
Aug
2023

Blog

Best Practices for Lifecycle Incentives in Cisco FY24 – Netformx makes it EASY!

The constant we are hearing from Cisco Partners is their Executives are not happy with the lack of Cisco incentives…
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26
Jul
2023

Blog

Tips to help you Close your Cisco Fiscal Year Strong

Check out the blogs on how to close Cisco’s 2023 Fiscal Year strong. But we can also help you with…
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19
Jul
2023

Blog

Cisco CSPP rebates – a commonly untapped revenue stream

As finance leaders continue to pressure their teams to find more dollars in their deals, you might be missing out…
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15
Jun
2023

Blog

The HEAT is on — Maximize your VIP41 rebates NOW!

Profitability is the focus for Finance. You can help turn up profits by uncovering extra VIP rebate dollars in your…
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01
May
2023

Blog

Where there is data smoke, there is business fire!

Our goal at Netformx is to simplify the massive amount of data you have access to for managing all of…
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25
Apr
2023

Blog

Helping your customers keep their networks fresh with Netformx Discovery

With Discovery, users quickly gain insights on equipment that is underpowered or underutilized, end-of-life or out-of-service, a potential security vulnerability,…
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22
Mar
2023

Blog

Are you ready to take advantage of the new Cisco VIP41 incentives?

VIP41 is here. And it contains major changes from VIP40 as Cisco continues to align the VIP program with their…
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13
Mar
2023

Blog

Coming out of the rain and into the light!

I don’t know about you, but here in California we have been embracing the rain and grateful to have it.…
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06
Feb
2023

Blog

Wrapping up VIP40 and Transitioning to VIP41

As a Customer Success Manager at Netformx I wanted to make some recommendations for wrapping up VIP 40 and provide…
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25
Jan
2023

Blog

Innovating for Cisco Partner Success in 2023!

Happy New Year! I am hopeful that we can look at 2023 as a year of resilience and innovation. As…
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18
Jan
2023

Blog

Mastering Lifecycle Incentives to Increase Reward Profitability

In this blog, we will take a look at just one element of how Partners benefit by having a customer…
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03
Jan
2023

Blog

Don’t lose out on Cisco VIP or LCI Dollars – Take action before January 28

Finding extra dollars is key to your profitability. That is why it is important you ensure you are doing everything…
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15
Dec
2022

Blog

Cisco Partners use Netformx PIT as a Competitive Advantage to Model a Deal

Did you know that you can use your Pipeline Insight Tool (PIT) to identify and prioritize opportunities to increase profits…
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12
Dec
2022

Blog

Netformx – Your tooling fast pass for the Cisco CX Advanced Audit

Cisco provides partners a path to achieve a greater customer experience and get rewarded along the way with Lifecycle Incentives…
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21
Nov
2022

Blog

Learnings from Partner Summit to help you Own it!

Well, that was fun, encouraging, and valuable! Not to mention a little exhausting.  I am a little out of practice…
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27
Oct
2022

Blog

Are you cruising or losing out on LCI rewards?

Are you cruising along earning Lifecycle incentive (LCI) rewards with ease, or do you still have the training wheels on?…
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12
Oct
2022

Blog

Are you riding the Cisco Annuity money train?

Cisco’s strategic direction is to move from one-time product sales to services-oriented deals that are renewed annually, thus ensuring a…
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14
Sep
2022

Blog

Stepping it up to make you more successful with Cisco VIP!

Now that the new Cisco year is upon us and VIP 40 is in full swing, what are you doing…
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30
Aug
2022

Blog

Wrapping your arms around where VIP40 Changes can Impact your bottom line

Now that VIP39 has ended, we once again looked at the questions, reviewed the data and prepared a report; “The…
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20
Jul
2022

Blog

Nothing but the FACTS! VIP39 Steps Before and After July 30 to Maximize Rebates

The last thing you need as you are frantically working to make sure no rebate dollars are left on the…
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14
Jul
2022

Blog

Tools & Services – Your Secret Sauce to Calculate VIP and Annuity before Cisco VIP39 Closes

As we enter the last month of VIP39, we know that Cisco Partners will be closing as much business as…
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16
Jun
2022

Blog

Will you hit your Cisco VIP39 minimum booking targets on time?

This blog for Cisco Partners on simplifying VIP will cover the upcoming Cisco VIP39 deadlines and how you can stay…
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25
May
2022

Blog

Win over your customer discussing what success looks like before the deal closes

Welcome to my blog on simplifying Cisco’s Lifecycle Incentives (LCI). Let me help you make it easier to get the…
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05
May
2022

Blog

Collaboration as a Way of Life

Two weeks ago, I had the sincere pleasure of participating in a Netformx BU team meeting in New York. The…
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26
Apr
2022

Press Releases

Netformx Partners with Taleka on Customer Success

Taleka, Ltd. is now a Netformx channel partner to recommend and resell Netformx automation tools in support of their Cisco…
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22
Apr
2022

Press Releases

Veytec Becomes a Netformx Channel Partner

Veytec has become a Netformx national channel partner after developing a CX Practice service to help Cisco Partners get CX…
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23
Mar
2022

Blog

Demystifying VIP39 and Shipping VIP37 & VIP38

Thank you for following my “VIP Rebates Simplified Blog”, which launched in February. There have been significant changes in VIP39…
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18
Mar
2022

Blog

LCI Tooling – Updates to streamline your workflow & reward capture

To our returning guests, welcome back! If this is your first time here, welcome to my blog on simplifying Cisco’s…
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01
Mar
2022

Blog

Simplifying Cisco programs to increase Partner profitability

Wow, I feel like I’m still getting 2022 kicked off, but here we are already nearing the end of February.…
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23
Feb
2022

Blog

VIP Rebates Simplified – A New Blog Series

I am Abbey Tewari and in my blog series I’ll provide tips and advice based on my years of experience…
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17
Feb
2022

Blog

Lifecycle Incentives Simplified – A New Blog Series

Greetings! I’m Marshall Eisenberg, and I’d like to welcome you to the Lifecycle Incentive blog series. One of the many…
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11
Jan
2022

Blog

A New Era Begins at Netformx

With every new year comes reflection on where we have been, the opportunity to tackle exciting new challenges, change, and…
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12
Dec
2021

Press Releases

Orchestra Group Continues to Expand with Netformx Acquisition

The acquisition of Netformx will expand Orchestra’s information security platform to discovering network vulnerabilities and increase global footprint.
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