Over the quarter Netformx AssetXpert has been expanded. This self-service portal for Cisco Partners and their end-customers now not only easily organizes and manages SmartNet contracts it also supports software subscriptions and assets.
Control the presentation of your organized CCW-R records and view
Individual Asset entries
Assets organized in their Parent-Child hierarchy
Contractual grouping showing the contract-to-asset association
View Cisco Cloud & SaaS records for software subscriptions management
Automatic archiving of older CCW-R records, with data preservation in the AssetXpert database
Suggestions for assets approaching their End of Life milestone
Ability to define two other Product lifecycle alerts
Last Day of Software Maintenance
Last Day of SmartNet Renewal
Resolution of Duplicate counts (e.g. Overdue with Active and/or Signed instances)
Enhanced visibility of Mapped Customer Folders containing multiple GU Names
Customer folders in the left-pane Admin UI turn red when mapped records span multiple GU Names
A GU Name report highlights originating Customer Name defined when order submitted into Cisco
New “All Customers” aggregated Customer Name now available in Data UI dropdown menu
“All Customers” provides a comprehensive view of all "mapped" customers
Allows you to have search and operational access to all mapped CCW-R records
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